Trailhead Integrated Services provides behavioral health services for children, adolescents, and families. Our therapists work with clients experiencing a variety of emotional, behavioral, relational, and life challenges.

Our therapists can support children, teens, and families with concerns such as anxiety, depression, grief and loss, trauma, behavioral challenges, emotional regulation, family conflict, school-related stress, self-esteem, life transitions, and other mental health needs.

Because every therapist has different areas of experience and interest, we work to match each client with a clinician who is appropriate for their individual needs.

You can request an appointment through our online referral form or call Trailhead at 304-850-8850.

After receiving your information, our team will contact you to discuss your needs, answer questions, and help determine the next step.

In most cases, you can contact Trailhead directly to request outpatient therapy. Some insurance plans or specific programs may have additional requirements. Our staff can help you determine what is needed for your coverage.

The first appointment is generally an assessment. Your therapist will spend time learning about the concerns that brought you to therapy, relevant history, strengths, current needs, and goals for treatment.

For children and adolescents, the therapist may meet with the parent or guardian as part of the assessment process.

From there, you and your therapist will work together to develop an individualized treatment plan.

Most individual therapy appointments are approximately 45–60 minutes, although appointment length may vary depending on the service, age of the client, clinical need, and treatment plan.

Many clients begin with weekly appointments, but there is no single schedule that is right for everyone. Frequency is determined based on clinical needs, treatment goals, progress, and recommendations from the treating therapist.

Yes. Parent and caregiver involvement can be an important part of treatment for children and adolescents.

The amount and type of involvement will depend on the child's age, needs, treatment goals, and clinical circumstances. Your therapist will discuss what involvement is appropriate while also maintaining necessary therapeutic boundaries and confidentiality.

Therapy works best when children and teens have an appropriate level of privacy with their therapist. At the same time, parents and guardians remain important members of the treatment process.

Your therapist will explain confidentiality and its limits at the beginning of treatment, including circumstances involving safety concerns or situations in which disclosure is required by law.

Yes! All trailhead clinicians can provide play therapy. Our clinical director is a registered play therapist supervisor, and all clinicians are trained in play therapy techniques. Our clinicians may incorporate developmentally appropriate play, expressive activities, games, art, and other therapeutic techniques when appropriate for the child's age, needs, and treatment goals.

Specific approaches vary based on the training and qualifications of each clinician.

Absolutely. Trailhead is designed to serve both children and teens. Therapy with adolescents may address anxiety, depression, relationships, school stress, identity, self-esteem, family conflict, emotional regulation, trauma, life transitions, and other concerns.

Yes.

Family involvement and family sessions may be incorporated into treatment when clinically appropriate. Availability will depend on the client's needs and the therapist providing services.

Yes. Telehealth may be available when clinically appropriate and permitted by the client's insurance coverage and applicable requirements. Your therapist can help determine whether in-person, telehealth, or a combination of services is appropriate.

Trailhead will not provide telehealth services to anyone under 10 years old, but we may be able to come to your home or see your child in a community setting if travel is an issue.

Because payer participation and individual coverage can change, please contact our office for the most current information about accepted insurance plans.

Self-pay options are available. Please see our self-pay page for options and rates.

The amount you owe depends on your individual insurance plan. Deductibles, copayments, coinsurance, covered services, and authorization requirements can vary.

Trailhead can obtain insurance information as part of the intake process, but families are encouraged to contact their insurance company if they have questions about their specific behavioral health benefits.

We ask clients to provide at least 24 hours' notice when an appointment needs to be canceled or rescheduled.

Late cancellations and missed appointments may be subject to a fee as described in Trailhead's Financial Agreement and Cancellation/No-Show Policy. Insurance generally does not pay missed-appointment fees.

Please complete any requested intake paperwork before the appointment when possible. A parent or legal guardian should also be prepared to provide insurance information, medication information, relevant treatment history, and any custody or guardianship documentation that may be necessary.

Your therapist will let you know if anything additional is needed.

If you need immediate assistance call 911.

Trailhead provides procedures for addressing urgent behavioral health needs for established clients. Information about accessing crisis support will be provided as part of the intake and orientation process.

Yes. Trailhead protects client information in accordance with applicable privacy and confidentiality requirements.

There are legal and ethical exceptions to confidentiality, including certain situations involving suspected abuse or neglect, risk of harm to self or others, court requirements, and other circumstances required or permitted by law. These limits are explained during the intake process.

Trailhead Integrated Services is located in the Beckley/Raleigh County area of West Virginia and serves children, adolescents, and families throughout the surrounding communities. We offer telehealth services to anyone residing in West Virginia.

Finding a good therapeutic fit matters. When you contact Trailhead, we'll consider factors such as your child's age, concerns, scheduling needs, therapist availability, insurance coverage, and the clinician's areas of experience.

If you aren't sure who to choose, you don't have to figure that out on your own. Our team can help with the match.

Yes! Everyone is welcome at Trailhead.